This page explains, in plain language, how telehealth care works through PureMuze and our clinical partner.
What telehealth is
Telehealth uses secure technology to connect you with a licensed provider remotely, for intake, review, prescriptions when appropriate and follow-up, without an in-person visit.
Benefits and limitations
Telehealth offers convenient, private access to care. It also has limits: a provider cannot physically examine you and some conditions require in-person evaluation. Your provider will tell you if telehealth is not appropriate for your situation.
Your responsibilities
Provide accurate, complete health information, including medications, allergies and history. Inaccurate information can lead to unsafe care.
Privacy & emergencies
Your information is handled under HIPAA. Telehealth is not for emergencies, if you are experiencing a medical emergency, call 911.
Consent
By proceeding through intake you acknowledge and consent to receiving care via telehealth.
All PureMuze policies
- Privacy Policy
- Consumer Health Data Privacy Policy
- Terms of Use
- Cancellation & Refund Policy
- Medication Safety Information
- Compounded Medication Disclosure
- About Telehealth Care (you are here)
- Accessibility Statement
- Telehealth Informed Consent (OpenLoop Health, the consent of record)
- Notice of Privacy Practices (OpenLoop Health)
PureMuze LLC, a Texas limited liability company. Clinical services are provided by independent licensed clinicians and pharmacies through our clinical infrastructure partner, OpenLoop Health. PureMuze does not practice medicine and does not compound or manufacture medication.